data protection

Data protection

The person responsible for data processing is:
NYBA Media GmbH

support@calmacbd.com

We are delighted that you are interested in our online shop. The protection of your privacy is very important to us. Below we will provide you with detailed information about how we handle your data. Your data will be processed on the basis of the GDPR and in accordance with Section 165 Paragraph 3 of the Telecommunications Act (TKG).

1. Access data and hosting

You can visit our websites without providing any personal information. Every time you access a website, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access. This access data is evaluated solely for the purpose of ensuring trouble-free operation of the site and improving our offering. This serves to protect our legitimate interests in a correct presentation of our offering in accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR, which prevail within the framework of a balancing of interests. All access data is deleted no later than seven days after the end of your visit to the site.

Hosting

The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise stated in this privacy policy, all access data and all data collected in forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact options described in this privacy policy.
Our hosting service provider is located within a country of the European Union or the European Economic Area.

2. Data processing for contract processing and contact

2.1 Data processing for contract execution

For the purpose of contract processing (including inquiries regarding and processing of any existing warranty and performance claims as well as any statutory updating obligations) in accordance with Art. 6 Paragraph 1 Clause 1 Letter b of GDPR, we collect personal data if you voluntarily provide it to us as part of your order. Mandatory fields are marked as such because in these cases we absolutely need the data to process the contract and we cannot send the order without it. Which data is collected can be seen from the respective input forms.

Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this data protection declaration. After the contract has been fully processed, your data will be restricted for further processing and deleted after expiry of the tax and commercial retention periods in accordance with Art. 6 Paragraph 1 Clause 1 Letter c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Clause 1 Letter a GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

2.2 Customer account

If you have given your consent to this in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account and to store your data for further future orders on our website. Your customer account can be deleted at any time and can be done either by sending a message to the contact option described in this data protection declaration or via a function provided for this purpose in the customer account. After your customer account has been deleted, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

2.3 Contact

As part of customer communication, we collect personal data to process your inquiries in accordance with Art. 6 Paragraph 1 Clause 1 Letter b of GDPR if you voluntarily provide this data to us when contacting us (e.g. via contact form or email). Mandatory fields are marked as such because in these cases we absolutely need the data to process your contact. Which data is collected can be seen from the respective input forms. Once your inquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

3. Data processing for the purpose of shipping

In order to fulfil the contract in accordance with Art. 6 Paragraph 1 Clause 1 Letter b of GDPR, we will pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

Data transfer to shipping service providers for the purpose of shipping notification

If you have given us your express consent to do so during or after your order, we will pass on your email address and telephone number to the selected shipping service provider in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR so that they can contact you before delivery for the purpose of notifying or coordinating the delivery.
Consent can be revoked at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you have provided for this purpose unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

4. Data processing for payment processing

When processing payments in our online shop, we work with these partners: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction processing

Depending on the payment method selected, we pass on the data required to process the payment transaction to our technical service providers who work for us as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary to process the payment. This serves to fulfill the contract in accordance with Art. 6 Paragraph 1 Clause 1 Letter b of GDPR. In some cases, the payment service providers collect the data required to process the payment themselves, e.g. on their own website or via a technical integration in the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.
If you have any questions about our payment processing partners and the basis of our cooperation with them, please use the contact options described in this privacy policy.

4.2 Data processing for the purpose of fraud prevention and optimising our payment processes

If necessary, we will provide our service providers with additional data, which they will use together with the data necessary for processing the payment as our processors for the purpose of fraud prevention and optimizing our payment processes (e.g. invoicing, processing disputed payments, accounting support). In accordance with Art. 6 (1) sentence 1 lit. f GDPR, this serves to protect our legitimate interests in protecting ourselves against fraud and in efficient payment management, which prevail within the framework of a balancing of interests.

Identity and credit check when selecting Klarna payment services

Klarna Pay now (direct debit), Klarna Pay later (purchase on account), Klarna Slice it (installment purchase)
If you decide to use the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter Klarna), we ask for your consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR that we may transmit the data necessary for processing the payment and an identity and credit check to Klarna. In Germany, the data specified in the Data protection Klarna uses the credit agencies named by Klarna. Klarna uses the information received about the statistical probability of a payment default to make a balanced decision about the establishment, implementation or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option specified in this privacy policy. This may mean that we can no longer offer you certain payment options. You can also revoke your consent to this use of personal data at any time by contacting Klarna.

Installment purchase

If you select the payment method “installment purchase” and give the necessary consent under data protection law in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR, personal data (first name, last name, address, email, telephone number, date of birth, IP address, gender) together with data required for transaction processing (item, invoice amount, due dates, total amount, invoice number, taxes, currency, order date and time of order) will be transmitted to our partner Ratepay GmbH, Ritterstr. 12-14, 10969 Berlin, Germany for the purposes of processing this payment method.
To verify the identity and creditworthiness of the customer, our partner carries out queries and information from publicly accessible databases and credit agencies. The providers from whom information and, if applicable, creditworthiness information is obtained based on mathematical-statistical procedures, as well as further details on the processing of your data after transmission to our partner Ratepay GmbH, can be found in their data protection declaration, which you can find here: https://www.ratepay.com/datenschutz/
Our partner Ratepay GmbH uses the information received about the statistical probability of a payment default to make a balanced decision about the establishment, implementation or termination of the contractual relationship. You have the option of explaining your point of view and contesting the decision by contacting our partner Ratepay GmbH. The consent to the transfer of data given during the ordering process can be revoked at any time, even without giving reasons, with effect for the future.

5. Advertising by email

5.1 E-mail newsletter with registration

If you subscribe to our newsletter, we will use the data required for this purpose or separately provided by you to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR.

You can unsubscribe from the newsletter at any time and can do so either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address from the recipient list unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

5.2 E-mail newsletter without registration and your right of objection

If we receive your email address in connection with the sale of a product or service and you have not refused or objected to this, or are entered in the Robinson list for customers based in Austria (Section 7 Paragraph 2 ECG), we reserve the right to regularly send you offers for similar products from our range to those you have already purchased (on the basis of Section 7 Paragraph 3 UWG for customers based in Germany or on the basis of Section 107 Paragraph 3 TKG for customers based in Austria) by email. This serves to protect our legitimate interests in advertising to our customers, which prevail within the framework of a balancing of interests, in accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR. As a customer based in Austria, you can refuse this use of your email address at any time without any problems and free of charge by sending a message to the contact option described below or via a link provided for this purpose in the advertising email. As a customer based in Germany, you can object to this use of your email address at any time by sending a message to the contact option described below or via a link provided for this purpose in the advertising email, without incurring any costs other than the transmission costs according to the basic rates. After unsubscribing, we will delete your email address from the recipient list unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we inform you in this declaration.

5.3 Newsletter dispatch

The newsletter may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact options described in this privacy policy.

Our service providers are located and/or use servers in these countries: USA, India. There is no adequacy decision from the European Commission for this country/these countries. Our cooperation with them is based on these guarantees: Standard data protection clauses of the European Commission.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection: Canada.

5.4 Sending evaluation requests by email

If you have given us your express consent to do so during or after your order in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR, we will use your email address to request a review of your order using the rating system we use. This consent can be revoked at any time by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the review request.

The evaluation requests may also be sent by our service provider Trusted Shops AG, Subbelrather Str. 15C, 50823 Cologne ("Trusted Shops").

When sending review requests, we receive information about the respective status from Trusted Shops (e.g. whether the review request was sent and whether it was received). This is done in accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR to fulfill our legitimate interest in receiving information about the review invitations in order to make optimizations based on this if necessary and to fulfill Trusted Shops' legitimate interest in being able to offer this service.

We are jointly responsible with Trusted Shops for sending requests for reviews and for collecting and displaying review and status information.

As part of the joint responsibility between us and Trusted Shops, if you have any data protection questions or want to assert your rights, please contact Trusted Shops, whose contact details you can find here For further information on data protection please see the following link here Irrespective of this, you can always contact us using the contact options described in this privacy policy. Your request will then, if necessary, be passed on to the other responsible party for response.

6. Cookies and other technologies

6.1 General information

In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our legitimate interests in an optimized presentation of our offer in accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR, which prevail within the framework of a balancing of interests, and is carried out in accordance with the legal provisions of Section 96 Paragraph 3 TKG. Cookies are small text files that are automatically saved on your device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies). You can find out how long they are stored for in the overview in the cookie settings of your web browser. You can set your browser so that you are informed when cookies are set and decide individually whether to accept them, or exclude the acceptance of cookies for certain cases or in general.
(detailed information on the settings options for your browser can be found below). However, if you do not accept cookies, the functionality of our website may be restricted. Below you will find information on the cookies we use and the settings options for your browser.

Protecting privacy on end devices
When you use our online service, we use technologies that are absolutely necessary to provide the telemedia service you have expressly requested. The storage of information in your device or access to information that is already stored in your device does not require your consent.

For functions that are not absolutely necessary, the storage of information on your device or access to information that is already stored on your device requires your consent. We would like to point out that if you do not give your consent, parts of the website may not be fully usable. Any consent you may have given will remain in effect until you adjust or reset the relevant settings on your device.

Any downstream data processing through cookies and other technologies
We use technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies collect and process IP addresses, time of visit, device and browser information as well as information about your use of our website (e.g. information about the contents of the shopping cart). In the context of a balancing of interests, this serves the overriding legitimate interests in an optimized presentation of our offer in accordance with Art. 6 Para. 1 Clause 1 Letter f of GDPR.

We also use technologies to fulfill the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this data protection declaration.

6.2 Other technologies

We may also use technologies that are not listed individually in this privacy policy. You can find more information about these technologies, including the respective legal basis for data processing, on the Usercentrics platform.

You can access them under this link: /datenschutz.

If you have consented to the use of technologies in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy. Alternatively, you can also access the following link: /privacy-policy. If you do not accept cookies, the functionality of our website may be limited.

How can I configure my browser's cookie settings?

Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which will tell you how to change your cookie settings. You can find these for each browser at the following links:

Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

What types of cookies are used?

Third-party cookies: These cookies from some of our advertising partners help to make the internet offer and our website more interesting for you. Therefore, when you visit our website, cookies from partner companies are also stored on your hard drive. These are temporary cookies that are automatically deleted after the specified time. Cookies from partner companies are usually deleted after a few days or up to 24 months, in individual cases even after several years. The cookies from our partner companies do not contain any personal data either. Data is only collected under a user ID pseudonym. This pseudonymous data is never merged with your personal data.

Necessary cookies: These cookies are necessary to enable the operation of our website. These include, for example, cookies that enable you to log into the customer area or put something in the shopping cart.

Functional cookies: These cookies are used for certain functionalities of our website, e.g. to suggest a better navigation flow on our website, to show you personalized and relevant information (e.g. "interest-based advertising")

6.3 Use of Usercentrics Consent Management Platform to manage consent

On our website we use the Usercentrics Consent Management Platform ("Usercentrics") to inform you about the cookies and other technologies we use on our website, as well as to obtain, manage and document your legally required consent to the processing of your personal data by these technologies. This is necessary in accordance with Art. 6 Para. 1 Clause 1 Letter c of GDPR to fulfil our legal obligation pursuant to Art. 7 Para. 1 GDPR to be able to prove your consent to the processing of your personal data, to which we are subject. Usercentrics is an offer from Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Germany, which processes your data on our behalf. When you visit our website, the Usersentrics web server stores a so-called server log file, which also contains your anonymized IP address, the date and time of the visit, device and browser information, and information about your consent behavior. Your data will be deleted after three years unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

7. Use of cookies and other technologies

If you have given your consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR, we use the following cookies and other third-party technologies on our website. Once the purpose no longer applies and we no longer use the respective technology, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. You can find more information about your options for revoking your consent in the "Cookies and other technologies" section. You can find more information, including the basis of our cooperation with the individual providers, in the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

7.1 Use of Google services

We use the technologies of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google") shown below. The information automatically collected by Google technologies about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. If your IP address is collected via Google technologies, it will be shortened by activating IP anonymization before being stored on Google's servers. Only in exceptional cases will the full IP address be transmitted to a Google server and shortened there. Unless otherwise stated for the individual technologies, data processing is carried out on the basis of an agreement concluded for the respective technology between joint controllers in accordance with Art. 26 GDPR. Further information on data processing by Google can be found in the Google’s privacy policy .

Google Analytics

For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information, and information about your use of our website), from which user profiles are created using pseudonyms. Cookies may be used for this purpose. Your IP address is generally not merged with other data held by Google. The data processing is carried out on the basis of an agreement on order processing by Google.

For the purpose of optimised marketing of our website, we have Data sharing settings for "Google Products and Services" activated. This allows Google to access the data collected and processed by Google Analytics and subsequently use it to improve Google services. The data release to Google within the scope of these data release settings is based on an additional agreement between the responsible parties. We have no influence on the subsequent data processing by Google.

Google reCAPTCHA

To protect against misuse of our web forms and against spam by automated software (so-called bots), Google reCAPTCHA collects data (IP address, time of visit, browser information and information about your use of our website) and uses a so-called JavaScript and cookies to analyze your use of our website. In addition, other cookies stored in your browser by Google services are evaluated. Personal data from the input fields of the respective form is not read or saved.

Google Fonts

To ensure that the content on our website is presented uniformly, the script code “Google Fonts” collects data (IP address, time of visit, device and browser information), transmits it to Google and then processes it. We have no influence on this subsequent data processing.

7.2 Other providers of web analysis and online marketing services

Use of LiveZilla

We use components from LiveZilla GmbH, Ekkehardstrasse 10, 78224 Singen, on our website. Each time our website is accessed, this component collects and stores data for web analysis and for operating the live chat system, from which user profiles can then be created using cookies under a pseudonym. These user profiles can be used to analyze visitor behavior and operate the live chat system and can be evaluated to improve and tailor our website to meet your needs.

Use of Taboola Inc.

Our website uses native advertising technologies from Taboola Inc. for conversion tracking and remarketing. The provider places a cookie on your computer. These cookies are not used for personal identification. If you visit certain pages of ours and the cookie has not yet expired, we and the providers can recognize that someone has clicked on the ad and was redirected to our site.
The remarketing function is also used to present interest-based advertisements to visitors to the website as part of the native advertising network. The website visitor's browser stores cookies that make it possible to recognize the visitor when he or she visits websites that belong to the native advertising provider's advertising network. On these pages, the visitor can then be presented with advertisements that relate to content that the visitor has previously accessed on websites that use the provider's remarketing function. According to their own information, the providers do not collect any personal data during this process. If you still do not want the remarketing function, you can generally deactivate it by making the appropriate settings at https://www.taboola.com/privacy-policy.

Use of Font Awesome

This site uses so-called web fonts provided by Fonticons, Inc. for the uniform display of fonts. When you visit a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly. For this purpose, the browser you use must connect to the servers of Fonticons, Inc. This allows Fonticons, Inc. to know that our website was accessed via your IP address. Web fonts are used in the interest of a uniform and appealing presentation of our online offerings. This represents a legitimate interest within the meaning of Art. 6 Paragraph 1 Letter f of GDPR. If your browser does not support web fonts, a standard font from your computer will be used. For more information about Font Awesome, visit https://fontawesome.com/help and see the privacy policy of Fonticons, Inc.: https://fontawesome.com/privacy.

belboon GmbH / Belboon Partner Program

This website uses tracking cookies from belboon GmbH with the Belboon brand (www.belboon.com). As soon as the visitor clicks on an advertisement with the partner link, a cookie is set. belboon GmbH / Belboon uses cookies to be able to trace the origin of the orders. belboon GmbH / Belboon also uses so-called tracking pixels. These can be used to evaluate information such as visitor traffic on the pages. The information generated by cookies and tracking pixels about the use of this website (including the IP address) and delivery of advertising formats is transferred to a belboon GmbH / Belboon server and stored there. Among other things, belboon GmbH / Belboon can recognize that the partner link on this website has been clicked. belboon GmbH / Belboon can pass this (anonymized) information on to contractual partners under certain circumstances, but data such as the IP address is not merged with other stored data.

Use of Vimeo Video Plugin to integrate third-party content

To integrate third-party content, the video plugin from Video LLC, 555 West 18th Street, New York 10011, USA (“Vimeo”) collects data (IP address, time of visit, device and browser information), transmits it to Vimeo and then processes it by Vimeo. The data processing is carried out on the basis of an agreement between joint controllers in accordance with Art. 26 GDPR. Google Analytics is automatically integrated into the Vimeo Video Plugin. For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information as well as information about your use of our website), from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. Google Analytics is an offering from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. Your IP address will be shortened by activating IP anonymization before it is saved on Google's servers. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. We have no influence or access on the data processing by Vimeo, including the settings and results of Google Analytics. There is no adequacy decision from the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.

8. Integration of the Trusted Shops Trustbadge/other widgets

If you have given your consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR, Trusted Shops widgets are integrated into this website to display Trusted Shops services (e.g. seal of approval, collected reviews) and to offer Trusted Shops products to buyers after an order.

The Trustbadge and the services advertised with it are an offer from Trusted Shops AG, Subbelrather Str. 15C, 50823 Cologne ("Trusted Shops"), with whom we are jointly responsible for data protection in accordance with Art. 26 GDPR. As part of this data protection notice, we will inform you below about the essential contractual contents in accordance with Art. 26 Para. 2 GDPR.

As part of the joint responsibility between us and Trusted Shops AG, if you have any data protection questions or to assert your rights, please contact Trusted Shops using the contact details provided in the Privacy information specified contact options. Regardless of this, you can always contact the responsible person of your choice. Your request will then, if necessary, be forwarded to the other responsible person for response.

8.1 Data processing when integrating the Trustbadge/other widgets

The Trustbadge is provided by a US CDN (content delivery network) provider. An appropriate level of data protection is ensured by standard data protection clauses and other contractual measures.

When you access the Trustbadge, the web server automatically saves a so-called server log file, which also contains your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access. The IP address is anonymized immediately after collection so that the stored data cannot be assigned to you personally. The anonymized data is used in particular for statistical purposes and for error analysis.

8.2 Data processing after order completion

If you have given your consent, the Trustbadge will access the order information (order total, order number, product purchased if applicable) and email address stored in your device after the order has been completed and your email address will be hashed using a cryptographic one-way function. The hash value will then be sent to Trusted Shops with the order information in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR.
This is to check whether you are already registered for Trusted Shops services. If this is the case, further processing will take place in accordance with the agreement between you and Trusted Shops. contractual agreement . If you are not yet registered for the services or do not give your consent to automatic recognition via the Trustbadge, you will then have the opportunity to register manually to use the services or to take out insurance as part of your existing user agreement.

For this purpose, after completing your order, the Trustbadge accesses the following information that is stored in the device you are using: order total, order number and email address. This is necessary so that we can offer you buyer protection. The data will only be transmitted to Trusted Shops if you actively decide to take out buyer protection by clicking on the corresponding button in the so-called Trustcard. If you decide to use the services, further processing will be based on the contractual agreement with Trusted Shops in accordance with Art. 6 Paragraph 1 Letter b of GDPR in order to complete your registration for buyer protection and secure the order, and to be able to send you review invitations by email if necessary.

Trusted Shops uses service providers in the areas of hosting, monitoring and logging. The legal basis is Art. 6 Paragraph 1 Letter f of GDPR for the purpose of ensuring trouble-free operation. Processing may take place in third countries (USA and Israel). An appropriate level of data protection is ensured in the case of the USA by standard data protection clauses and other contractual measures and in the case of Israel by an adequacy decision. You can obtain further information here .

9. Social-Media

Our online presence on Facebook (by Meta), Instagram (by Meta), Youtube, Pinterest

If you have given your consent to this in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR to the respective social media operator, when you visit our online presence on the social media mentioned above, your data will be automatically collected and stored for market research and advertising purposes, from which usage profiles will be created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are usually used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your rights and setting options to protect your privacy, please refer to the providers' data protection notices linked below. If you still need help with this, you can contact us.

Facebook (by Meta) is an offer from Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Meta Platforms Ireland"). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transferred to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. Data processing when visiting a Facebook (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here .

Instagram (by Meta) is an offer from Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Meta Platforms Ireland") The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is usually transferred to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. Data processing when visiting an Instagram (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on insights data) can be found here .

YouTube is an offer from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google about your use of our online presence on YouTube is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.

Pinterest is an offer from Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ("Pinterest"). The information automatically collected by Pinterest about your use of our online presence on Pinterest is usually transferred to a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.

10. Contact options and your rights

10.1 Your rights

As a data subject, you have the following rights:

  • pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
  • pursuant to Art. 16 GDPR, you have the right to immediately request the rectification of inaccurate or completion of your personal data stored by us;
  • pursuant to Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing
    • to exercise the right to freedom of expression and information;
    • to fulfill a legal obligation;
    • for reasons of public interest or
    • is necessary for the establishment, exercise or defence of legal claims;
  • pursuant to Art. 18 GDPR, you have the right to request the restriction of the processing of your personal data, insofar as
    • you dispute the accuracy of the data;
    • the processing is unlawful but you oppose its erasure;
    • we no longer need the data, but you require it to assert, exercise or defend legal claims or
    • You have objected to the processing pursuant to Art. 21 GDPR;
  • pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another controller;
  • pursuant to Art. 77 GDPR, you have the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or of our company headquarters.

Right to object

If we process personal data as described above to protect our legitimate interests, which predominate in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object if there are reasons arising from your particular situation.

After exercising your right of objection, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

This does not apply if the processing is carried out for direct marketing purposes. In this case, we will no longer process your personal data for this purpose.

10.2 Contact options

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data, as well as revocation of consent granted or objection to a specific use of data, please contact us directly using the contact details in our legal notice.

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